Negotiation Skills
BeginnerYou negotiate far more often than you think — salaries, deadlines, prices, chores, deals — and most people leave value on the table simply because no one taught them how. This beginner course fixes that with a calm, principled approach anyone can use, no aggression required. You will start with the fundamentals: what negotiation really is, why it is collaborative rather than combative, and the core ideas of interests, positions, and your walk-away point. Then you will learn to prepare like a pro — researching, setting targets, and knowing your BATNA so you never negotiate from fear. From there we cover practical tactics: anchoring, making the first offer, trading concessions, using silence, and spotting common pressure moves. You will get a dedicated deep-dive on the conversation everyone dreads — asking for a raise or a better salary — with exact language to use. Finally you will learn to handle conflict and difficult people while protecting the relationship. Every lesson is concrete and rehearsable. By the end you will ask for what you are worth, hold your ground kindly, and reach agreements that both sides feel good about.
Course content
Certification Exam
Certification Exam
Negotiation Skills
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Certification Exam
Negotiation Skills
30 Questions
All difficulty levels
45 Minutes
Auto-submits when time expires
70% to Pass
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Tips
See allBe ready to walk away
A firm limit is your best defense
Name the dirty tactic
Expose pressure games calmly
Name the emotion in the room
Acknowledging tension defuses it
Stay calm under pressure
The composed party controls the room